The new helpLine app for the iPhone complies with the requirements of the modern executive. Responsible persons can now control and monitor service activities at any time using their iPhone, because the app illustrates pending approvals as well as critical processes in a well-arranged way and displays selected KPIs graphically. Drilldown functions allow for getting detailed informed about the individual case and to directly contact the responsible person in charge. This makes the helpline iPhone app the ideal solution for staying up-to-date while being on the road.